If you have any questions while conducting search or placing orders for land records, please contact staff of our Help Desks for assistance.

1. Search Services Help Desk

• For enquires on the application for subscription to and use of the IRIS Online Services

2. Accounts Help Desk

• For enquires on the accounting basis

3. Technical Support Help Desk

• For enquires on the technical issues

Service Hours of Help Desk

1. Service Hours of Search Services Help Desk and Accounts Help Desk
   • Monday to Friday

     09:00 to 17:30
   • Telephone:

     (852) 3105 0000
   
   From 21 August 2010, calls received before 09:00 and after 17:30 on Monday to Friday (except public holidays) and calls received on Saturday, Sunday and public holidays are transferred to 1823 Call Centre.
2. Service Hours of Technical Support Help Desk
   • Monday to Friday

     08:30 to 18:30
   • Saturday

     08:30 to 14:00
   • Telephone:

     (852) 3105 0000
   
   (No service on Sundays and Public Holidays)