If you have any questions while conducting search or placing orders for land records, please contact staff of our Help Desks for assistance.

  1. Search Services Help Desk
    • For enquires on the application for subscription to and use of the IRIS Online Services
  2. Accounts Help Desk
    • For enquires on the accounting basis
  3. Technical Support Help Desk
    • For enquires on the technical issues
Service Hours of Help Desk
  1. Service Hours of Search Services Help Desk and Accounts Help Desk
    Monday to Friday
    09:00 to 17:30
    Telephone:
    (852) 3105 0000
    From 21 August 2010, calls received before 09:00 and after 17:30 on Monday to Friday (except public holidays) and calls received on Saturday, Sunday and public holidays are transferred to 1823 Call Centre.

  2. Service Hours of Technical Support Help Desk
    Monday to Friday
    08:30 to 18:30
    Saturday
    08:30 to 14:00
    Telephone:
    (852) 3105 0000

    (No service on Sundays and Public Holidays)